Privacy Policy

“East Links Family Park” means the visitor attraction known as “East Links Family Park” located at Dunbar, East Lothian EH42 1XF.
“we” or “us” or “our” means East Links Family Park (ELFP);
“Website” means the whole or any part of the website controlled or operated by ELFP and located at www.eastlinks.co.uk ; and “you” or “your” means a party that visits and/ or uses the Website.

Data Collection

What is personal information?

Personal information is anything which enables us to identify you in some way. You may be asked to provide personal information through the Website. If you provide any personal information to us, we are shall at all time comply with the Data Protection Act 1998.


Why we may collect your data?


We do not automatically capture or store personal data from visitors to the Website, except to log the IP address of such visitors and session information that amounts to a record of visitors’ activity on the Website during visits to the Website and the foregoing information allows us to remember you while you are using the Website and this process of remembering you will cease when your browser window closes or when you end your online session. The information collected is used only for administration of the Website and the use of the Website made by its visitors.



Occasionally we may offer on the Website an opportunity for you to fill in questionnaires or surveys on and through the Website. The data collected by such questionnaires or surveys will only be used by us for the purposes stated. You may also be given the opportunity to enter your personal details through the Website for storage on our databases so that we may contact you in the future and we will only use such personal details to so contact you if you expressly give us permission to do so.


Requests for Information or Products

If you make a request for further information, or make a purchase, on or through the Website, the data submitted by you as part of such request and/ or purchase will only be retained by us as long as necessary in order to respond to your query and/ or process your purchase.


Financial Information

To process your payments we engage the transaction processing services of Sage Pay Ltd (company no. 07492608) which operate full security measures in relation to such online payment transactions. In order to process Direct Debit, Credit Card or other financial transactions made through the Website we may ask for your bank or card details and in order for you to enter such confidential financial information you will be directed to Sage Pay Ltd’s secure server. To ensure that the maximum level of security is applied to your confidential financial information all transmissions over the Internet to and from Sage Pay Ltd’s secure server are encrypted using SSL (Secure Sockets Layer). Your confidential financial information is not retained by us or by Sage Pay Ltd, they are only stored in the payment gateway servers, which are fully PCI-DSS approved.


Information Security

When you supply us with your personal information we take appropriate measures to ensure that any such personal information is kept secure. Unfortunately, it is not possible to guarantee that data transmission over the Internet is 100 percent secure and while we strive to protect your personal data, we cannot guarantee or warrant the security of any information as it is transmitted over the Internet and therefore you do so at your own risk.


Links to Other Sites

The Website may include links to other websites, that are not owned or controlled by us. This privacy policy does not cover the links to third party websites located on the Website or websites accessed through any such links and any use of such website by you is at your own risk.


Who We Share Information With

We do not rent or sell personal data to any third party. We may need to disclose your personal data if required to do so by law.


Access to Your Information

You may request a copy of any of your personal data which we hold. If you wish to request a copy of your personal data which we hold, please email your request to enquiries@eastlinks.co.uk or write with your request to East Links Family Park, Dunbar, East Lothian, EH42 1XF, UK. It will help us with your enquiry if you can tell us something about the nature of your contact with us.


Notification of Change to Privacy Policy

Any changes to this privacy policy will be notified by an icon being placed next to the ‘Privacy’ link at the foot of each page for one month after the change occurs. We may change this privacy policy from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether this privacy policy and/ or any terms contained herein have been changed. If you do not agree to any change to this privacy policy then you should not continue to use the Website.